Deadwax

Support

Write to support@alexarix.com — include the artist, title and catalogue number of the record if a match went wrong, and we can usually tell you why.

A match came back wrong

Tap “Different pressing” on the result to see every version that fits, with year, country, label, catalogue number and runout codes side by side. Picking the right one keeps your notes and photos.

No barcode on the record

Records pressed before about 1982 have none. Use Sleeve mode to read the catalogue number off the spine or back cover, and Deadwax mode to read the codes etched next to the label.

Restoring a purchase

Settings → Restore purchases, signed in with the Apple ID that bought it.